Brubaker Seminars

Basic
Communication^©

• Use a self-scored personality inventory to develop individual awareness of how one's own type impacts managerial strengths/ deficits, interactions with colleagues, and contributions to your facility management team;
• identify barriers to communication, countering them with enhanced verbal and non-verbal techniques;
• provide useful, descriptive feedback to staff that affirms positive behaviors and corrects less desirable ones; and,
• communicate more effectively in difficult situations, including staff meetings and one-on-one discussions.

Planning & Creative
Problem Solving^©

• recognize the incentives to plan and the specific situations where solid planning is a requisite to ensuring project success;
• carry out the six steps of the planning process, including the creation of alternatives, devising of a control system, and the implementation of the plan itself;
• use a tracking tool to monitor work progress and more efficiently gauge employee success;
• create a stronger Quality Improvement strategy in every department of your facility; and,
• use creative problem-solving techniques to overcome strategically based facility challenges.

Setting Objectives
& Evaluating Staff^©

• avoid common mistakes made during the assignment of objectives to staff;
• write clear, concise performance objectives;
• coach all staff to higher levels through positive reinforcement;
• assess the influence of one's own personality type in objective and subjective focus to ensure fair evaluations;
• prepare for the written appraisal of staff through analysis of external variables;
• conduct the performance appraisal discussion; and,
• correct deficient behavior through the practice of progressive discipline.