Determine the cost of turnover in your organization;
Learn to 'mystery shop' your competitor's hiring tactics;
Use creative approaches to reach untapped pools of desired staff and increase effectiveness within your traditional strategies --linking recruitment campaigns to pockets of candidates not easily reached in newspapers or online, --increase effectiveness of employee referral programs; and,
Identify aspects of the pre-hire application process which affect someone's desire to work for your organization --know what they consider motivating, --the real question of money as an incentive, --how to involve other staff in the interview process --interview questions that really predict a new hire's success.
Evaluate your facility's orientation process to ensure that it sets the stage for long-term employment;
Know what questions to ask new employees after the first day, week, and month to encourage retention;
Understand what aspects of supervisory style cause some people to leave and others to stay --including how generational differences in your employees requires different management approaches;
Recognize how traditional new-hire 'mentor' programs can actually contribute to higher turnover of staff; and,
Identify the non-monetary rewards that contribute to retention.
