Very often, the managers, departments heads, and nursing supervisors who direct the majority of employees within facilities have received little or no training in supervising others. They may have been promoted because they possessed other well-developed clinical, environmental, food service or financial capabilities. Unfortunately, these foundation skills aren't necessarily the ones that prepare them to manage others. It means they maystruggle to achieve facility goals and even retain staff.
This program helps facility managers 'catch up' by targeting core competencies: Basic Communication, Planning & Creative Problem Solving, and Setting Objectives & Evaluating Staff.
Senior care's challenges can be daunting, but we know they can be overcome with the right skillsets in the people who direct the daily work of your staff--your front line management team