Promote the five specific skill-sets that create second-tier team achievement: --positive communication, --well-honed project management capability, --pro-active conflict resolution, --potential failure prediction, --follow-up success evaluation;
Recognize what elements of leadership either support or impede team functioning and positive team dynamic;
Implement 'talent reviews' among current second-tier team members to identify potential gaps and current strengths;
Involve the second-tier team more productively in building strategic plans;
Create the 'action & implementation' mindset with the team, leading to greater operational accountability; and,
Hold direct reports to a more productive and positive performance standard.